Accesability Policy
Last updated 27 April 2026
Our approach to accessibility
At True Counsel, we want our website to be accessible to everyone.
We design and build truecounsel.co.uk with accessibility in mind, aiming to ensure that it is clear, usable and inclusive for as many people as possible.
We are committed to continuous improvement and welcome feedback on how we can do better.
Standards we follow
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
While True Counsel Ltd is not subject to the Public Sector Bodies Accessibility Regulations 2018, we follow these standards as a matter of best practice.
How accessible our website is
We design our website so that it is:
Navigable using a keyboard
Compatible with common screen readers
Readable at up to 200% zoom without loss of functionality
Free from content that flashes or moves in a way that could cause seizures
Written in clear, straightforward English
Accessibility is an ongoing process. We regularly review and improve our website as it evolves.
Known limitations
We are not currently aware of any significant accessibility issues on our website.
If you encounter any difficulties, please let us know and we will look into it.
Documents and downloadable content
Where we provide downloadable content (such as guides or templates), we aim to make these as accessible as possible.
If you need a document in a different format (for example large print, plain text, or an alternative file type), please contact us and we will do our best to provide it.
Third-party content
Our website may include links to or content from third-party services.
We do not control the accessibility of third-party content and cannot guarantee it meets the same standards.
Feedback and contact
If you experience any difficulty using our website, or if something is not working as expected, we would like to hear from you.
Please contact us at:
bitesh@truecounsel.co.uk
We aim to acknowledge your message promptly and respond within five working days.
Enforcement
If you are not satisfied with our response, you can contact the Equality and Human Rights Commission (EHRC), which enforces accessibility regulations in England, Wales and Scotland:
Updates to this statement
We review this accessibility statement regularly and update it as our website evolves.
The latest version will always be available on our website.